NMLS# 13390

4.9 of 5stars8253 Reviews

Royal United Mortgage

  • Recommended Lender
    Recommended 98%
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Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
8253 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Great Customer Service

My experience with this company was great. Eric Potts went above and beyond in helping me get some identiy theft issues removed from my credit report. He worked hard to keep me informed about throughout the entire process. I will recommend this company to friends.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Ashley Paul

What a grteat experience! Ashley Paul was extremely helpful and attentive. It felt like I was her only cutsomer. Thanks for making evreything go so smoothly

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Pleasant Experience

We found Royal United Mortgage to be quick, knowledgable,professional and friendly. Brock Haselby was the very first person to contact us within minutes of talking with Lending Tree.
He promised what he delivered and delivered what he promised. He always followed up after interaction with other people to make sure the customer service was up to par. When dealing with documents and other paperwork he was honest and straightforward which helped to expedite our closing. We will recommend them and use them in the future.
Thank you so much.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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