NMLS# 13390

4.9 of 5stars9000 Reviews

Royal United Mortgage

  • Recommended Lender
    Recommended 98%
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Lender Summary

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.

What they're saying

Ratings & Reviews
9000 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Good service would recommend

Good service would recommend

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

loan officer

Very good customer service and prompt action and response from our loan officer, Audrey McCarty

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Mortgage Refinance

We must say that we are very pleased with how our refinancing was handled. Our loan was handled by Mark Balenger and everything was done in a professional and efficient manner. Mark was able to settle any concerns that we had and came through with all that he had promised. We have no hesitation whatsoever in recommending him to family and friends who are seeking to refinance or need advice.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

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Royal United Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Royal United Mortgage

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