NMLS# 494788

3.0 of 5stars2 Reviews

Santander Bank, N.A.

  • Recommended Lender
    Recommended 50%
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Lender Summary

Santander Bank is a leading retail bank, equal housing lender, with over 600 branches and more than 2,000 Santander ATMs across the Northeast, including in many CVS/pharmacy® locations. Santander’s personal approach to guiding you through the lending process from start to finish is what sets Santander apart from other lenders. Santander is here to listen and help you make sense of your options, so you can choose the lending solution that fits your life. We want you to prosper. That's why we treat you and your money with respect.

 Santander Bank offers: Personalized guidance through every part of the lending process. Competitive Rates. A variety of financing and product options to meet your needs. FHA, VA, Home Affordable Refinance Program, Construction Loans, First Time Homebuyer Options, Home Equity Line of Credit. Santander Bank’s Home Equity Line of Credit also offers a fixed rate lock option to lock in all or a portion of your outstanding balances at a fixed rate. All loans and lines of credit subject to approval.

 Equal Housing Lender. Santander Bank, N.A. (NMLS# 494788) is a Member FDIC and a wholly owned subsidiary of Banco Santander, S.A. ©2018 Santander Bank, N.A. All rights reserved. Santander, Santander Bank and the Flame logo are trademarks of Banco Santander, S.A. or its subsidiaries in the United States or other countries. All other trademarks are the property of their respective owners.

What they're saying

Ratings & Reviews
2 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Average
  • Customer Service
    Average

Review Breakdown

  • 5 Star
    (1)
  • 4 Star
    (0)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (1)

I do not recommend this lender

I do not recommend this lender. Documents need to be submitted multiple times, takes multiple days and phone calls for a status report. No communication regarding the lending process, rates, fees, etc... Very poor customer service and follow up.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Why I Like Santander Bank

Santander Bank first attracted my attention with a free checking account that paid me $150.00 dollars if I deposited $500 in the new account within three months of opening the account. I had never opened an online checking account so I had a few problems to begin with. The banks customer service was always friendly, able to help and open every day. I called them repeatedly with all my problems and every time they were able to help me fix my problem and even stayed on the phone until the problem was solved. I had much better service from Santander than my brick and mortar bank here at home. I found myself comparing the attitudes of the online bank to my hometown bank and I found my hometown bank lacking in courtesy and help during the hours I needed help. So three months later I received my incentive from Santander and I intend to keep the account open because I am happy with the bank

  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Santander Bank, N.A.

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