NMLS# 189421

Sovereign Lending Group

Lender Summary

At Sovereign Lending Group, our goal is to offer you the best interest rate quote available in the market within minutes! We offer a 7 year rate guarantee where if rates drop, we will redo your loan for free! 

We maintain an A+ rating with the BBB and we strive to ensure that you are 100% satisfied with the level of service we provide.

What they're saying

Ratings & Reviews
1457 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Communication is key and Mayra did her part. However the loan processor Stacy was horrible. She almost lost the whole deal due to lack of communication and just to justify her mistake with perks that offered to me to close the deal that she didn’t follow through with. So overall I would say the service was just ok because the unprofessionalism and lack of communication.

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

The process did not seem to have a great deal of cohesiveness. When I received the request for this survey was the first time I heard the name Ellis Anderson. We were first told almost a month ago to
go to a title company in Weatherford, Tx. for the closing on a Saturday. Upon arrival the facility was closed and left an impression the facility might no longer be the office facility of the company. The process drug out from there and we finally signed
the loan documents last week.

Communicate with the borrower accurately and often. If notary appointments are canceled and advise the borrower accordingly in a timely manner. Double-check funds that are to be paid out by the borrower, particularly when the borrower is required to go to the expense of obtaining a cashier's check.

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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