NMLS# 1675638

Strong Home Mortgage, LLC

Lender Summary

Strong Home Mortgage was founded by a military veteran and a graduate of Virginia Military Institute. We are passionate about delivering a modern, transparent and efficient loan process. The professionals providing your mortgage experience are seasoned experts in the industry. Once we earn your trust and business, we will keep you well informed throughout the loan process. From beginning to end, our licensed mortgage loan originator will be your single point of contact to keep you updated and on track. We look forward to serving you. 

What they're saying

Ratings & Reviews
702 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Andrea was great to work with, but overall experience with Strong was not.

As far as communication and service, Andrea was a pleasure to work with, has excellent communication skills, and great follow-up. I would give her 5 stars were it not for the hassles with the overall process. Not sure if that was Strong Mortgage policies, but I refinanced several times before, but never before did the lender change the rate once it was locked. The final rate was .25% more than the lock, so this was disappointing as it increased the cost of the loan quite a bit. Then, the loan was sold to a servicer. Again, this is something that has happened before in refinances so I wasn't overly concerned but never before was it so hard to get the payments set up with the new servicer. Overall a frustrating experience.

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  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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Strong Home Mortgage, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Strong Home Mortgage, LLC

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