4.0 of 5starsRead Reviews
SurePoint Lending abn First Residential Mortgage Network was founded in 1995 and is LendingTree's 2009 #1 Refinance longform lender based on closed units. Our commitment to customer care has made us one of the nation's leading mortgage-banking firms. We've transformed the loan process. So what was once lengthy and confusing is now quick and pleasant with straight talk and straight answers.Our many successes have been recognized nationally. In 2003, we were the proud recipients of the prestigious Better Business Bureau Torch Award for Marketplace Ethics and Integrity and we were a finalist in 2004. We were also named the Best Place to Work in the State of Kentucky 2005, and runner up 2006.SurePoint Lending judges its success on customer satisfaction, so our primary goal is to tailor a loan to fit your needs. Our professional Loan Advisors are able to service loans of all types. Whether we are helping you with refinancing, a new home purchase, debt consolidation, a cash out, or financing home improvements, our industry-leading turnaround times get you what you need faster.
Highly Recommend SurePoint
I am really impressed with SurePoint. Eric Carter is very knowledgeable and competent but not high-pressure. I received a highly competitive rate and closing costs after looking at many offers. I have no regrets and highly recommend them. That being said, there were many excellent firms that competed for my business (among them, Guaranteed Rate and Great Western). Lending Tree is a great outfit, and SurePoint was outstanding!
The loan process took a little longer than originally quoted, but we did have the Christmas and New Year holiday's to contend with. Brandon, our loan officer, did a great job. He was available to answer questions/concerns and if he was not available when we called he always returned calls in a timely manner. I would recommend using Sure Point to friends and family. We got a great rate and very good service.
Loan officer was very diligent and pro-active
I was told early my appraisal was good at any other lending institute (not true)
The rate given to me early on was considerably higher by closing (did not lock rate till closing)
The initial closing cost quoted to me was almost 3 times higher at closing
There appeared to be a complete disconnect between the loan officer and his underwriters