4.0 of 5starsRead Reviews
SurePoint Lending abn First Residential Mortgage Network was founded in 1995 and is LendingTree's 2009 #1 Refinance longform lender based on closed units. Our commitment to customer care has made us one of the nation's leading mortgage-banking firms. We've transformed the loan process. So what was once lengthy and confusing is now quick and pleasant with straight talk and straight answers.Our many successes have been recognized nationally. In 2003, we were the proud recipients of the prestigious Better Business Bureau Torch Award for Marketplace Ethics and Integrity and we were a finalist in 2004. We were also named the Best Place to Work in the State of Kentucky 2005, and runner up 2006.SurePoint Lending judges its success on customer satisfaction, so our primary goal is to tailor a loan to fit your needs. Our professional Loan Advisors are able to service loans of all types. Whether we are helping you with refinancing, a new home purchase, debt consolidation, a cash out, or financing home improvements, our industry-leading turnaround times get you what you need faster.
Fast and great service
My Loan Advisor Zach was THE BEST!!! Great response time, calm, cool and extremely professional. Would and have recommended him to my friends and family. I'm totally pleased.
A Pleasant, Professional Interaction
I had a very pleasant and focused conversation with Chris Rager from Surepoint. I ended up actually getting my mortgage from another local lender because of lower closing costs, but this company was definitely my #2 choice based on my interactions with Chris.
Dionna was the loan officer there that I was dealing wit***.her signature in her emails says she's a man******.she told me from the beginning that I was approved and that we should be able to close within a mon****.at first she was on the ball, calling me on a regular basis giving me updates, letting me know what she needed from me.*.after about 1.5 weeks she started becoming flaky...I would have to leave several messages for her and get a call back a couple of days lat****.after about 3 weeks she said that she was unable to process my loa***.so basically she wasted about 3 weeks of my time after she said the loan was approved...I then contacted Golf Savings Bank and closed my loan about 3 weeks later...