NMLS# 4181

Top Flite Financial, Inc

Lender Summary

Top Flite Financial, Inc. is a premier FannieMae Direct mortgage lender founded by Timothy and Tracie Baise in December of 2002. What began in an 80 Square foot home office in a small rural town in Michigan has turned into a Nationwide Multi-Million Dollar Corporation. Top Flite Financial was built on Integrity, Ethics, Excellence and Dedication; we are committed to caring for our clients and building lifetime relations as a trusted financial advisor. We have an experienced staff offering expertise in every area of mortgage lending. **********Our lending specialists are dedicated to finding the right loan to meet our clients’ needs. We believe that our low-interest rates, experienced processing, 24 hour turn times and aggressive product line set us apart from the competition.**********We may not always have the lowest “advertised” rate but we are a lender that prides itself on delivering the terms we advertise to our clients and being transparent about the real numbers each customer qualifies for upfront is what has allowed us to build such a solid reputation in a tough industry.********** Being a smaller nationwide lender we feel that the Top Flite Difference will show in our attention to detail, integrity, experienced staff, and the speed in which we can get your loan to the closing table. We appreciate the opportunity to Earn your business!

What they're saying

Ratings & Reviews
1617 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

It Started Off Great

The beginning of the loan process was great, The person working with us was quick to get all the documents to us and keep us updated as to what we needed to provide. We started the process in May. Towards the beginning of June when I called to check on the status I was told more information was needed. I downloaded the information on the portal. I was told everything was in the hands of the Underwriter and by the end of June should be complete. I looked at my portal and my loan stated it was still being processed. I sent several emails and left voicemails. No response. I called the corporate office just to see if there was anything else they needed from me so we could close this loan. I was told someone would get back with me. I asked if they would call me that day and I was told yes. It ha been over two weeks and no one called. I’n fact, I no longer had access to my Portal. It was only after I reached out to another lender and the lender made them aware we no longer needed their service that a manager called. Ironically his phone call stated they needed more information to close the loan. Really. When was someone going to call and make us aware? It’s been a long process. We were told in the beginning, as long as we provided all the information this loan would be closed in June. It’s July.

  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Average Experience

the company's processing team has zero sense of urgency or of being proactive.
The loan officer was great but needs better assistance

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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Top Flite Financial, Inc

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Top Flite Financial, Inc

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