NMLS# 4181
Top Flite Financial, Inc. is a premier FannieMae Direct mortgage lender founded by Timothy and Tracie Baise in December of 2002. What began in an 80 Square foot home office in a small rural town in Michigan has turned into a Nationwide Multi-Million Dollar Corporation. Top Flite Financial was built on Integrity, Ethics, Excellence and Dedication; we are committed to caring for our clients and building lifetime relations as a trusted financial advisor. We have an experienced staff offering expertise in every area of mortgage lending. **********Our lending specialists are dedicated to finding the right loan to meet our clients’ needs. We believe that our low-interest rates, experienced processing, 24 hour turn times and aggressive product line set us apart from the competition.**********We may not always have the lowest “advertised” rate but we are a lender that prides itself on delivering the terms we advertise to our clients and being transparent about the real numbers each customer qualifies for upfront is what has allowed us to build such a solid reputation in a tough industry.********** Being a smaller nationwide lender we feel that the Top Flite Difference will show in our attention to detail, integrity, experienced staff, and the speed in which we can get your loan to the closing table. We appreciate the opportunity to Earn your business!
It Started Off Great
The beginning of the loan process was great, The person working with us was quick to get all the documents to us and keep us updated as to what we needed to provide. We started the process in May. Towards the beginning of June when I called to check on the status I was told more information was needed. I downloaded the information on the portal. I was told everything was in the hands of the Underwriter and by the end of June should be complete. I looked at my portal and my loan stated it was still being processed. I sent several emails and left voicemails. No response. I called the corporate office just to see if there was anything else they needed from me so we could close this loan. I was told someone would get back with me. I asked if they would call me that day and I was told yes. It ha been over two weeks and no one called. I’n fact, I no longer had access to my Portal. It was only after I reached out to another lender and the lender made them aware we no longer needed their service that a manager called. Ironically his phone call stated they needed more information to close the loan. Really. When was someone going to call and make us aware? It’s been a long process. We were told in the beginning, as long as we provided all the information this loan would be closed in June. It’s July.
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Average Experience
the company's processing team has zero sense of urgency or of being proactive.
The loan officer was great but needs better assistance
Closed with Lender:
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