NMLS# 402761

U.S. Bank

Lender Summary

U.S. Bancorp, with more than 70,000 employees and $495 billion in assets as of December 31, 2019, is the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States. The Minneapolis-based bank blends its relationship teams, branches and ATM network with mobile and online tools that allow customers to bank how, when, and where they prefer. U.S. Bank is committed to serving its millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world as a trusted financial partner, a commitment recognized by the Ethisphere Institute naming the bank one of the 2020 World’s Most Ethical Companies®. Visit U.S. Bank at usbank.com or follow on social media to stay up to date with company news

What they're saying

Ratings & Reviews
12 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

  • 5 Star
    (11)
  • 4 Star
    (0)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (1)

Refinanced my hoome

I had been turned down by three other companies by the time I got to Jennifer. I was so depressed and frightened I was going to lose my house. I felt like Jennifer took me under her wing and was eager to show me how to refinance. She was extremely attentive to all my concerns and questions. During the whole process I felt like I was the only one that she was working with. Answered my calls and emails immediately, including on the weekends! I wouldn’t think twice about referring her. I hope to be able to work with her again! Jennifer, thank you for all that you have done for me.

uplifting and cherfull

May I say it was a pleasant experience dealing with Jenifer Diaz (JD) for our previous and again our current re-if with these same people DLJ financial, out of Newport beach, ca. They gave us a good rate and closed the loan package quickly. No surprises. Smooth, well run organization. JD was always in an uplifting and pleasant mood, making those frequent phone calls a welcomed exp*******.she must have taken a class somewhere in how to uplift their spirits and make for a pleasant experience. I would recommend , JD, and DLJ to anyone seeking a re-fi or mortgagee.

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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