Integrity and superior customer service are the hallmarks of West Coast Funding. My experience with both Troy and Stephanie was seamless and they had the best rates (with no hidden costs) of the 5 other loan providers that I had conversations with including massive national brands. I never felt like just another number with Stephanie and Troy's ability find the perfect loan considering my situation as a Disabled Veteran was outstanding. I have already referred them to several friends and wish them the best of luck.
I've had the pleasure of working with Troy at WCF for multiple mortgages and refinances. They are always very responsive to my questions and get me really good deals. The clearest recommendation I can give is that I guarantee I'll use them again for my next mortgage or refinance.
The most efficient and pleasant loan experience I have encountered.
Tom Schwarz made this loan process easy and simple; he kept in touch and was on top of everything. Thank you for what is usually a life-shortening experience.
so blessed with the team that we had to work with, specially Rachel. she was amazing. I think that without her help this process would have been harder that what it was already. they were always there for us and never gave up. we are so grateful for that. all I can say is that we were blessed to have this team on our side. thank you for all your hard work.
Troy and Stephanie were fantastic handling the recent refinance of my home. They were prompt friendly and efficient. They answered all my questions and were available whenever I needed them. They even helped me out on my Home Equity Line of Credit after the refinance was complete. Not to mention they saved me hundreds of dollars a month by locking in a great interest rate and getting rid of my PMI. Thank you Troy, Stephanie and all of those at West Coast Funding. They are true professionals and made the process easy and painless. Check them out if you want to save money and have a phenomenal experience!
AMAZING Team! We were so happy working with Troy and his team at West Coast Funding. Stephanie went above and beyond and was so helpful through the whole process. She made the process feel effortless and answered all our questions right on time and made closing feel so simple and smooth - although we had lots of tricky moving parts on our purchase, she made it appear effortless for us. We closed escrow right on time and forever thankful for such a great company to work with. We really appreciate Troy and the team did for us. We look forward to working with them again in the future. If you're looking for a lender who is knowledgeable and can help make your dream of buying a home, come true - West Coast Funding is the way to go. We highly recommend them!
As first time home buyers Casey and Troy put our minds at ease knowing we had a strong partner walking us through the lending process. Their level of communication was above and beyond what we could have expected or hoped - they were highly responsive and proactive in reaching out. Both were very professional, timely, and understanding, even when we asked the same questions a few times. We already have recommended them to friends and family, will continue to do so in the future, and will leverage their services again when we buy our next home.
I can't say enough good things about West Coast Funding. There were a lot of moving parts with my home buying experience and they made it as easy and constantly kept my nerves at bay. Stephanie and Troy are truly amazing. They were both so accessible. I could call or text them at any time, day or night and they were so quick to respond. I also needed my loan to close much faster than our original date and they moved mountains to make it happen. I highly highly recommend them and will be sending any one I know that needs a home loan to them. They can't be beat! Thank you West Coast Funding!
I was a first-time home buyer and had a phenomenal experience with West Coast Funding. I worked with Troy Mortiz and Stephanie Garmo and both provided exceptional service throughout the process, making themselves available day and night to answer questions and to make sure the loan was ready well ahead of schedule. I shopped around, and Go West Coast either beat or matched the rates of any lender that I found, offered (and delivered) a faster turnaround time and provided better overall service. I highly recommend West Coast Funding, and plan to work with Troy and Stephanie again for future refinances and home purchases.
In July 2018, my husband and I first started exploring the opportunity of purchasing our first home. A relative had told me if I had any questions about getting pre-qualified for a loan to contact Troy at West Coast Funding. So I did! Even though we were undecided on whether we were going to buy, Troy was so quick to respond and happy to provide very detailed information for a few scenarios, ensuring we were armed with as much information as possible as we looked. He was so knowledgeable and genuine, telling us to reach out for anything we needed. It wasn't until November we made the decision to buy and got serious with our search. Troy, again responding within minutes of my e-mail, told us what he needed to get us officially pre-qualified and started working with our agent to make sure we had all the documents needed in the event we toured a home and wanted to put in an offer right away. Just a few days later, we found the house for us and wanted to move quickly. Thanks to Troy and Stephanie, our agent put in an offer the same day we toured, and before we knew it, we were in escrow. Troy could've done a 14-day close, but for reasons of our own, we needed to go in with an offer for a 45-day close. You hear stories about how complicated it is to buy a house, and people aren't lying! But lucky for us, Troy and Stephanie were there every step of the way, letting us know each time something was being sent our way for review. They described in detail what each item was and were available any day or time to answer any questions. And I definitely had lots for them, always getting a quick and thorough, but easy to understand answer. They are truly experts and I trust them 1,000%! Being that year-end is both my husband and mine's busiest time of year at work, not to mention getting ready for Christmas, Stephanie kept me on track with what needed to be done and when. She has the patience of a saint and is so professional and reassuring. Even with the Christmas holiday, we ended up closing at just over 30 days. It was beyond quick and so smooth. We cannot imagine having anyone other than Troy & Stephanie guiding us through this process. A HUGE 'Thank You' from our family for helping us get into our first home! We will be telling anyone we can about your services. They truly exceeded our expectations!
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Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.
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Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.