At Wyndham Capital Mortgage, Inc., we believe the convenience of technology is no substitute for great personal service. Our focus is to provide every customer with the best programs that are tailored to help them achieve their personal financial goals. As no two mortgages are exactly the same, our knowledgeable and professional loan officers will work to design the loan program that best fits each customer's needs. Positioned at the forefront of mortgage technology, Wyndham Capital Mortgage, Inc. possesses a streamlined, automated underwriting process that creates savings in terms of time and money for every customer. Additionally, it allows for the quality and speed of service that can potentially get a customer's loan closed in as little as seven business days. Lastly, as our satisfied customers have learned, our loan officers pride themselves on being available to answer their questions or quickly get an update on the status of their loan, resulting in an empowering and rewarding lending experience.
TJ and team provided outstanding customer service.
TJ, Jessica and Jazmin are a talented team of professionals. They provided exceptional customer service from the initial contact with TJ, to the loan processing with Jessica and closing with Jazmin.
TJ operates with charisma that transcends through the team. They go above and beyond at each step of the process from intake to closing to assist and remove stress.
Up front TJ worked hard to understand my needs as the customer; then walked through products Wyndham Capital Mortgage has to meet this need. He kept the process moving but was very patient, empathetic and is tech-savvy. TJ takes a process that can put a customer in overload and explains in a manner that simplifies and streamlines the actions required by the customer; thus, eliminating a lot of customer stress.
The whole team is very customer centric. I would not normally take the time to provide this much detail in my feedback but I enjoyed working with this team. I don’t know TJ Wickey; but enjoyed working with him so much that I feel like we have a personal relationship.
In my last corporate position, I was VP Human Resources for Amtrak’s human resources operations group and the service I received from this team was the same as I strived to get my team to deliver on a daily basis.
Closed with Lender:
It was a pleasure working with Eric. He was always available any time I needed and made sure to explain everything in a way I could understand. I would highly recommend him to others.
Closed with Lender:
Submitted application- No contact.
Submitted application to this lender as long we 4 others, about two weeks ago(6/26). And so far up to this date(07/09) every lender reached out to me via email or phone. Never got a single phone call or email from this lender. So in my case, they dropped the ball.
Certified loan officers from this lender
Loan officer directory
Chaz RobertsCharlotte, NC
Tom RileyCharlotte, NC
James KirbyCharlotte, NC
Arthur HookerCharlotte, NC
Brandon BrownCharlotte, NC
Michelle RosalesCharlotte, NC
Timothy WickeyCharlotte, NC
Ellis NanceCharlotte, NC
Joshua KlakringCharlotte, NC
Ashleigh KirschCharlotte, NC
Cameron McSorleyCharlotte, NC
Marc CajusteCharlotte, NC