At Wyndham Capital Mortgage, Inc., we believe the convenience of technology is no substitute for great personal service. Our focus is to provide every customer with the best programs that are tailored to help them achieve their personal financial goals. As no two mortgages are exactly the same, our knowledgeable and professional loan officers will work to design the loan program that best fits each customer's needs. Positioned at the forefront of mortgage technology, Wyndham Capital Mortgage, Inc. possesses a streamlined, automated underwriting process that creates savings in terms of time and money for every customer. Additionally, it allows for the quality and speed of service that can potentially get a customer's loan closed in as little as seven business days. Lastly, as our satisfied customers have learned, our loan officers pride themselves on being available to answer their questions or quickly get an update on the status of their loan, resulting in an empowering and rewarding lending experience.
This lender was not able to give us a better interest rate compared to another lender. The closing cost was more expensive.
not an offer; I had to do all the work
Positive: I got an email message from a real person with a direct phone number, and he followed up by phone a couple of days later.
Negative: The email message basically said, "Come fill out the mortgage application on our web site and we'll show you some rates." That's not an offer, in my opinion.
Excellent, prompt customer service
I am very pleased with the customer service I received from Jay Brigman and the entire team at Wyndham Capital. Jay was knowledgeable, prompt, and made sure there were no surprises in the refinance process.
On previous refinances, I experienced processing delays, last minute running around to sign documents, and I needed to leave work early to go to the closing attorney's office.
With Wyndham Capital, I experienced none of this. Through the use of Wyndham’s electronic document signing process, the upfront document signing to begin the refinance was quick and easy. Additionally, all the intermediate documents were signed well in advance of closing. There was no last minute running around. The closing attorney even scheduled a time to come to my house for the closing - at no extra charge.
Wyndham's slogan is, "The Nation's most referrable lender," and I believe it. Thanks again to Jay and the team at Wyndham Capital for a stress-free refinance.
Loan officer directory
Chaz RobertsCharlotte, NC
Matthew RichardsonCharlotte, NC
James KirbyCharlotte, NC
Carissa SimmonsCharlotte, NC
Nicholas MoatsCharlotte, NC
Kyle BalderCharlotte, NC
Ryan BuntsCharlotte, NC
Russell FerrariCharlotte, NC
Patrick PerkinsCharlotte, NC
Chris MaloneyCharlotte, NC
Andrew FisherCharlotte, NC
Kara WhitmanCharlotte, NC