NMLS# 2948

Wyndham Capital Mortgage

Lender Summary

At Wyndham Capital Mortgage, Inc., we believe the convenience of technology is no substitute for great personal service. Our focus is to provide every customer with the best programs that are tailored to help them achieve their personal financial goals. As no two mortgages are exactly the same, our knowledgeable and professional loan officers will work to design the loan program that best fits each customer's needs. 

Positioned at the forefront of mortgage technology, Wyndham Capital Mortgage, Inc. possesses a streamlined, automated underwriting process that creates savings in terms of time and money for every customer. Additionally, it allows for the quality and speed of service that can potentially get a customer's loan closed in as little as seven business days. Lastly, as our satisfied customers have learned, our loan officers pride themselves on being available to answer their questions or quickly get an update on the status of their loan, resulting in an empowering and rewarding lending experience.

What they're saying

Ratings & Reviews
7855 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

It could be a scam

An agent from wyndham capital got all my personal info and never got any other communication from him. I tried to contact the company and verified the veracity of the agent. I had to schedule a call and despite the phone call never got a follow up from him. That really scare me and I still don't know if was a real agent from this company ir just a scam. I did complaint but I have never received a call from customer or manager rmanager to clarify why the initial call from this agent was made from a number that doesn't receive phone calls from customers. Which alerted me that it could be a scam. The agents name is Collin small and he used a phone number that when you call back there is a message that says " this phone number is not in service". This happened last week. I had to freeze my credit and increase lifelock protection.

  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Bad experience

He is very pushy and tried to force me to give him my social. It was 6 minutes into the call and he asked once. I said im okay and then he got mad and started saying i have to do it anyway so lets go. I said im good and he then pretty much forced me to give him my basic info. Anytime i tried to talk he would talk over me. Said it would take 10 minutes or less and he kept me on the phone for 30 minutes asking me why i wouldnt give him my social. I told him i just didnt want to and he kept pushing. Honestly just kinda rude overall. 0 out of 5 for me.

This review is flagged
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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Not a good experience

In the beginning, this loan went well. But as time dragged on, it did not. The loan officer was great, but the processor was not. He would not answer or return my calls, texts, or emails. There was a period of 3 weeks, nobody contacted me. 55 days after my application the loan finally closed and funds were dispersed. Except there was one little problem, today is a week later and my old mortgage company still hasn’t received the payoff wire transfer. They claim to be looking into it, but I’m the one on the hook for double interest until it’s paid off.
I wholeheartedly do not recommend Wyndham.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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Wyndham Capital Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Wyndham Capital Mortgage

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