NMLS# 2948

4.8 of 5stars5726 Reviews

Wyndham Capital Mortgage

  • Recommended Lender
    Recommended 99%
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Lender Summary

At Wyndham Capital Mortgage, Inc., we believe the convenience of technology is no substitute for great personal service. Our focus is to provide every customer with the best programs that are tailored to help them achieve their personal financial goals. As no two mortgages are exactly the same, our knowledgeable and professional loan officers will work to design the loan program that best fits each customer's needs.
Positioned at the forefront of mortgage technology, Wyndham Capital Mortgage, Inc. possesses a streamlined, automated underwriting process that creates savings in terms of time and money for every customer. Additionally, it allows for the quality and speed of service that can potentially get a customer's loan closed in as little as seven business days. Lastly, as our satisfied customers have learned, our loan officers pride themselves on being available to answer their questions or quickly get an update on the status of their loan, resulting in an empowering and rewarding lending experience.

What they're saying

Ratings & Reviews
5726 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

It takes forever

Lots of dumb questions they didn't need the answer to, they kept asking for the same things over and over, and asked for things I had already sent them. This went on for 4 months. They don't seem to really know how to close a loan.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Worst Experience Ever with Dennis McCoy

I had the WORST experience ever with Whydham Capital and specifically Dennis McCoy. STAY AWAY AND BEWARE unless you are a PERFECT client - which you should then go to the local bank. At first Dennis was so nice and welcoming ...****.that was until he realized it wasn't a perfect file. I guess 95% perfect doesn't work. He never got back to us, when we called for his manager his manager never contacted us, even the new assistant didn't call us back. RUN and RUN FAR from Dennis McCoy and Whyndham Capital. AFter 8 weeks of us waiting for answers he came back with lame excuses and things needed in our file that we had already given him. TERRIBLE EXPERIENCE - Don't waste your time!!!!

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Overall good. Slow response.

The end result of the loan is what I desired. Got an OK rate and closed early enough I avoided another month of FHA mortgage insurance. The bad part of the process was getting a response from anyone there at times. I preferred email correspondence and when I wouldn't get a response I would call and NEVER had them answer. I would leave a message and usually get an email back from someone a day later. This was frustrating when I was sending in documents and needed clarification on things. I thought this could delay the loan and not close when I was promised. Their online portal is very helpful but not always accurate as to the true status of your loan and if they don't update your info correctly you think you still need to do something when it is really just them that needs to update the status. Overall, I'm happy with what I got and the process wasn't horrible. Just wished there was a little better response at times.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

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Wyndham Capital Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

Wyndham Capital Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

Wyndham Capital Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

Wyndham Capital Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

Wyndham Capital Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Wyndham Capital Mortgage

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