Freedom Financial Asset Management, LLC

Lender Summary

Freedom Plus is a leading online lender that helps people borrow fixed rate personal loans from $10,000 to $50,000 to meet a variety of their needs, including consolidating credit card and other debt, home improvements, major purchases and more. We offer competitive rates and loan terms of 24, 36, 48, and 60 months. There are no undisclosed fees or prepayment penalties. 

The Freedom Plus application process is easy and our loan consultants are available on the phone to help find a great loan for you. Approval decisions are provided in as little as 24 hours on completed application packages. Our customer focus has earned us an “A+” rating with the Better Business Bureau.

What they're saying

Ratings & Reviews
3310 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

Mediocre at best

My loan was funded over a week ago, and I have only received about half of my funds. This loan is for debt consolidation, which means I'm paying interest on two different loans until I receive all of my funds. I'm not certain which debts they are going to direct pay, and which they aren't, so I'm having to wait until all funds have been distributed before I can pay off all of these debts

We never intended to disappoint you. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing FreedomPlus the opportunity to serve your financial needs.
  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Ok experience

We had been with Freedom for a long time paid off a previous loan, we needed to have a better payment called them to refinance 2 different times,we have excellent credit, they denied the refinance. So we went to another company and with in an hour we were refinanced. We won't use freedom again, they didn't care we needed a lower payment, Nota good way to treat a client that has been with them over 10 years!

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Great closures, terrible customer service

The loan process went pretty smoothly and my loan consultant was helpful. That until they told me to reach out if I ever needed anything and the moment I did they could no longer assist me, it must just be what the tell new customers. I contacted customer service and as I also work in the customer service field that representative should debate finding a new day job, they were extremely rude and unhelpful. After 20 minutes I hung up with no resolution.

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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Freedom Financial Asset Management, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Freedom Financial Asset Management, LLC

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