FreedomPlus

Lender Summary

Freedom Plus is a leading online lender that helps people borrow fixed rate personal loans from $10,000 to $50,000 to meet a variety of their needs, including consolidating credit card and other debt, home improvements, major purchases and more. We offer competitive rates and loan terms of 24, 36, 48, and 60 months. There are no undisclosed fees or prepayment penalties. 

The Freedom Plus application process is easy and our loan consultants are available on the phone to help find a great loan for you. Approval decisions are provided in as little as 24 hours on completed application packages. Our customer focus has earned us an “A+” rating with the Better Business Bureau.

What they're saying

Ratings & Reviews
1779 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

Disappointing Experience

The loan application and the member of staff was extremely helpful and had our application completed really quickly. The loan was approved, but the rate was high and the originators fee was going to be nearly $1000 so we wanted to look elsewhere before deciding. We ended up choosing a different company with lower rates and no fee. I notified Freedom plus and thought that was the end of it. Fast forward a couple of weeks and we received letters in the mail stating that our applications have been denied due to certain factors. I am not sure if this effects our credit scores or not, but I found it very strange that the application was approved until we decided not to proceed!! Just beware!!

  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Was not a good experience I personally believe we were lied to

We got this loan in order to build my son's credit then well over a year and he wanted to get to loan in his own name and they refused to do it he's been paying this loan never late for over a year so he simply paid it off we will never come back to you because you would not allow him to put it in his name only so it what's the TV to him he's trying to build his credit and you did not help so by what he pay you that interest when he had the money to pay it off just was trying to build his credit and he refused to let him refinance his own I would never go back here again I was deceived told after a year he'd be able to put it in his own name in order to build his credit stronger you lied I don't recommend anybody goes to you

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Not so great in time

I was told the loan would be in my account in three days. But that never happened going on day seven I'm still waiting. Then I get a email on day five saying it would be up to ten days. The process wasn't so bad seemed a little rushed into it. The lady said she would stay on the phone and wait for me to sign the paper work. Figured let me read over it and I'll call you back but she said she would wait. Not the best service next time I'll just stick with my local bank and go that route.

We empathize with your frustrations and that's why it's important for us to speak with you so we can resolve your concerns. A member of our team will be reaching out to you shortly! Thank you for choosing Freedom Plus.
  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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FreedomPlus

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

FreedomPlus

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