LightStream is proud to announce that we are ranked #1 in customer satisfaction for personal loans in the J.D Power 2020 U.S. Consumer Lending Satisfaction Study. LightStream is the nation’s premier online consumer lender, offering low-interest, fixed-rate loans to borrowers with good credit. Our loan amounts range from $5,000- $100,000, and we take pride in providing a refreshingly simple online process with zero fees. LightStream can help you quickly take control of your finances and fund practically anything - from debt consolidation to a home renovation.
Insulting.
With excellent credit score, getting loan for consolidation of previous two, with more than solid home equity and stable job... application was rejected. Now I have dent in score for two years, just for been stupid enough to not read reviews. Please, don't make my mistake. Don't bother.
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Lack of communication and poor customer service
They don't contact their customers to ask anything. No communication. They hard pull every time without consent. They don't compromise or aim to reach a mutual agreement.
LendingTree Customer:
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Very Dissappointing
I received an email from Lending Tree telling me how many thousands of dollars I could save if I refinanced a personal loan. I was pre-qualified through several companies but Light Stream/SunTrust has the best rate. I had a 736 score through Transunion and a 750 score through Equifax and was denied the loan. Now I have to deal with this unnecessary hard inquiry and decrease in my credit scores. It should be illegal for companies to falsely pre-qualify people for loans that they have no intention of honoring.
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
