LightStream

Lender Summary 

LightStream is the nation’s premier online consumer lender, offering low-interest, fixed-rate loans to borrowers with good credit. Our loan amounts range from $5,000- $100,000, and we take pride in providing a refreshingly simple online process with zero fees. LightStream can help you quickly take control of your finances and fund practically anything - from debt consolidation to a home renovation.

What they're saying

Ratings & Reviews
147 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

(5 of 5)
Recommended

Nothing but GOOD things to say about LightStream!!

Lightning fast home improvement loan! This is my second time working with LightStream / SunTrust. The application form was easy to understand and complete. Communications and responses were very quick and informative. The loan terms and interest rates were considerably more flexible and much more reasonable than the other offers I had received, not to mention NO closing fees AND a DISCOUNT for using Auto-Pay. I submitted my application on October 26th, my loan was approved on the 27th, the funds were in my account EARLY on the 28th! If I could give LightStream 6 STARS, I would do it in a second.

  • LendingTree Customer:

    Yes

  • Closed with Lender:

    Yes

  • Loan Type:

    Personal Loan

  • Review Type:

    Lender Review
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(1 of 5)

763 Rating and Denied!

I have a 763 credit rating and an 8% debt/income ratio. I really didn't need their money but it was convenient at the time. I was "Pre-approved" and then turned down for very questionable reasons. My credit took a hit from the inquiry. Don't waste your time. There are much better companies out there.

Thank you for sharing your feedback. LightStream does not offer pre-approvals, as we cannot make a decision until a completed application has been received. If you have not already done so, we ask that you please take a moment to log into your LightStream account and review your decline notice, which provides the specific reasons for the decline. If you have already reviewed this notice and have further questions, please visit the Questions tab on the LightStream website to contact our customer service team.

  • LendingTree Customer:

    Yes

  • Loan Type:

    Personal Loan

  • Review Type:

    Lender Review
(1 of 5)

Just as always

As so many others have listed, don't waste your time with Lightstream. They bait you in with a low rate and switch you to a deny. Have a 749 score and end up a with a denial. Have $150k in equity in home so really don't need the the clowns from Lightstream but would've made my life a bit easier with their "pre-approved" loan. A colossal waste of time but a good place to get a hard inquiry to bring your score down so it will hurt your chances to get a real loan. They suck, period. zero stars

Thank you for connecting. We appreciate the feedback you provided, as it allows us to share important information with you and others. LightStream does not offer pre-approvals, as we cannot make any financing decisions until a completed application has been received. Decision factors include, but are not limited to, credit score, credit history, income and assets, payment history and other factors. If you have not already done so, please log into your LightStream account and review your decline notice. It provides the specific reasons for the decline. If you have already reviewed the notice and have further questions, please visit the Questions tab on the LightStream website to review our evaluation criteria and/or to contact our customer service team.

  • LendingTree Customer:

    Yes

  • Loan Type:

    Personal Loan

  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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