LightStream

Lender Summary

LightStream is the nation’s premier online consumer lender, offering low-interest, fixed-rate loans to borrowers with good credit. Our loan amounts range from $5,000- $100,000, and we take pride in providing a refreshingly simple online process with zero fees. LightStream can help you quickly take control of your finances and fund practically anything - from debt consolidation to a home renovation.

What they're saying

Ratings & Reviews
147 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

I don’t know

I don’t know Why didn’t approve me I think so my credit score is not bad I don’t understand why how much you can approve me

  • LendingTree Customer:

    Yes
  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Read the fine print!

I submitted information for the pre-approval process and received a pre-qualified offer with a rate of 6.99% on the LendingTree website. When I clicked the “Continue” button and it redirected me to the LightStream website, the lowest available rate before I typed anything was 8.99%. It looked a bit shady, so I aborted the process. I’m sure I’ll still receive hundreds of emails and regular mail with offers for the next several months though....

Thank you for taking the opportunity to share your feedback. LightStream’s rates vary depending on loan purpose, term, amount, and credit profile. Based on the information provided, the 6.99% APR shown was for a 36-month term, while the 8.99% APR was for a 48-month term. If you have questions, or would like to discuss further with our customer service team, please contact us directly.
  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

I would like a customer service you can TALK to!!

I got an offer for a loan with a nice interest rate but wanted to talk to somebody so I called the number from the Lending Tree site and got a recording telling me that everything is done online. I looked for a phone number on the Lightstream site and none was provided. The only customer service you get is through e-mail. You can't even talk to a real person!! I was turned off by that and will never recommend a company that won't even TALK to you!!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
×

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

LightStream

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