LightStream

Lender Summary

LightStream is the nation’s premier online consumer lender, offering low-interest, fixed-rate loans to borrowers with good credit. Our loan amounts range from $5,000- $100,000, and we take pride in providing a refreshingly simple online process with zero fees. LightStream can help you quickly take control of your finances and fund practically anything - from debt consolidation to a home renovation.

What they're saying

Ratings & Reviews
152 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Horrible service look elsewhere

Very difficult to work with! I would not recommend anyone to send business their way. Found them very unprofessional and condescending from the start. I asked for a underwriter a few times and they were always "unavailable" when I finally got an "underwriter" on the phone and asked questions he said that was for the credit team. Stumbled around with his words most likely I was transferred to another colleague and not an actual underwriter like requested. Then the same guy was not very forward with his name. Being in the finance business myself I will not be sending them work related business in the future and will start with other trusted lenders from the start.

We’re sorry we didn’t deliver to your expectations. LightStream works hard to try to serve our customers, which is probably why you spoke to several people. Unfortunately, we are at times unable to help every applicant with financing. If you have additional questions about your application, please contact [email protected] Thank you for considering us.
  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Excellent. I'd hug LightStream if it was a person.

My FICO score 750, I refinanced my car which was at 3.90% and got a 2.24% through LightStream. Money was deposited next day without delay, everything was so easy and self explanatory, I didn't need to talk to anyone so I didn't test their customer service over the phone, but communication through e-mail was there and was great. Saving over $500 in the next 3 years thanks to this.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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