Between everyday expenses and unexpected costs, it’s easy to fall behind. Marcus by Goldman Sachs helps you end the cycle of high-interest credit card debt with a fixed rate, no-fee personal loan.
Unable to find my funds and when calling my bank they’d till haven’t received called customer service and they could locate either.
Amanda from Norwalk, CA
Reviewed in April 2022
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
Very bad experience
I applied for the loan, I got approved and I received an email stating that I should have money in my bank account within 2 business days. I waited 5 days and no money was deposited into my bank account, and when I called in I have been told that they're still reviewing it even thought I signed the contract 5 days before. What frustrates me lot that no one called me or email me that they're still reviewing it .I had so many other loan options too but I was waiting for no reason for this one. Today is March 8. 2022, and they supposed to told me already me if my loan was finally approved or not, but no response at all. People please don't waist your time waiting for this loan, such a bad experience.
Levon from Pacoima, CA
Reviewed in March 2022
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
In Limbo
Applied 9 days ago, and submitted personal documents that have yet to be verified. Was told they have an unusual volume of loan apps, 5X more than they’ve dealt with. Was given an apology as they are working on old loan cases 1st as their priority and their estimated wait period for new loans is 5-7 business days. I’m at 7 and I’m still in Limbo. But thank you for your patience. When this process ends, I will never give them my business again.
Karissa from Hercules, CA
Reviewed in September 2021
LendingTree Customer:
Yes
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
Headache
I got what seemed to be an excellent interest rate for the amount that I was borrowing, considering my good credit score. The no-fee bonus was what made me take the "bait." And I say bait because they trapped me by taking me through the hard inquiry, had me provide all information, sign several documents, and by the time I got to the final page, I saw the breakdown which included a near $2k fee for borrowing the money. Bait and switch. But whatever, even though I was forced into taking this fee, at least the interest was significantly lower than other companies. Better to accept it and cut my losses than face whatever extra inquiries, a higher interest rate in addition to other fees, or whatever else I'd be facing and end up paying more elsewhere. I don't know if this is a sort of interest pre-payment to get me the lower interest rate; I doubt I'll "make" that money back over the life of the loan. Figured I'd do some more research on it as I dig into my account. But I can't. I've been locked out of my account twice. After the first time, I've realized I have to change my password every time I want to log in and see. I'm signed up for auto-payment, and wanted to make sure the first payment is in process (2 days late(?) due to the weekend). I haven't even been able to make a payment yet. I tried to log in - locked again. I can't change my password; I'll have to call again to get it unlocked. Am I going to have to call and unlock my account every time I want to check it, make an extra payment, etc.? They need to: 1. Warn others with a footnote or something regarding their deceptive no-fee caveat, and 2. Get their IT problems taken care of. Online account systems are a headache at best and impossible to work at worst. Would I do this again? I don't know. I'm having a hard time seeing whether or not it was worth the hassle to save on interest over my credit card companies. Joke's on me, I guess.
Ben from Canoga Park, CA
Reviewed in February 2020
Closed with Lender:
Yes
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
Are y'all nuts
Y'all are a joke,,, 22% are you nuts?? Same rate as the credit cards.
William from Saint Charles, IL
Reviewed in November 2019
LendingTree Customer:
Yes
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
No faith!
No faith in lending to new customer who is trying to establish good credit. Since I'm a college student trying to earn my way to good credit, I will surely remember this bank for future non-consideration.
Justin from Ladera Ranch, CA
Reviewed in March 2018
LendingTree Customer:
Yes
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
unsatistified customer
I did an application for a loan with Marcus and submitted all of the documents they asked for. They took one week in processing to replied that my application was expired. I resubmitted another application only to be told I cannot qualify for another loan. I have excellent credit so I don't know what is the reason.
Patrick from Jamaica, NY
Reviewed in March 2018
LendingTree Customer:
Yes
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
Not good business
I was pre approved for a loan, when I went to the site and asked to fill out the application, and it would go on my credit report they said sorry we denied you. Not good business.
Mary from Henry, TN
Reviewed in January 2018
LendingTree Customer:
Yes
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
No responsive
Applied for a loan a month ago and still have not heard back on a decision. So I went with another lender.
Roxanne from Plano, TX
Reviewed in January 2018
LendingTree Customer:
Yes
Loan Type:
Personal Loan
Review Type:
Lender Review
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(1 of 5)stars
Do not recommend
Receive notification that you are pre-approved then click submit on application and was denied. Did not want to take a hit on my credit score. Very disappointing. Best of luck to all who apply.
Lizette from San Antonio, TX
Reviewed in January 2018
LendingTree Customer:
Yes
Loan Type:
Personal Loan
Review Type:
Lender Review
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Marcus by Goldman Sachs®
Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.
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