4.9 of 5starsRead Reviews
Between everyday expenses and unexpected costs, it’s easy to fall behind. Marcus by Goldman Sachs helps you end the cycle of high-interest credit card debt with a fixed rate, no-fee personal loan.
People nice website sucks
Spoke with very nice people. Was able to login once and then after that and changing my password multiple times as directed locked out of website. I called help number and they sent ticket to IT to help me since I'm still locked out and no one has called.
Closed with Lender:
Good experience with 1 complaint
I had a fairly good experience getting a debt consolidation loan from Marcus by Goldman Sachs. My only complaint is that they send the monthly bills to you thru "snail mail". The only way to get electronic billing is to sign up for autopay. It's like they're saying "you can't be environmentally friendly unless we have access to your checking account every month". Autopay only works if you have a healthy padding in your bank account or if you get paid on the same days every month. I don't have either one. I live paycheck to paycheck and get paid bi-weekly, so autopay isn't a good option. To me, putting that limitation on electronic billing is very shortsighted of them.
Happy at first, very disappointed in the end.
Fast approval, money into my account very quickly but that's where the speed stopped. When I requested a payoff letter for the loan it came snail mail and took over a week to receive the letter which was too late to get my HELOC approved in time. 3 more tries and they finally got it to me. After my loan was paid off, there was a credit left in the account, they sent a check, again by mail and it bounced. They sent another check and a check to cover the bank returned check fee. I would have given a better review if they could send the payoff letter electronically like other lenders.