NMLS# 397340

OneMain Financial, Inc.

Lender Summary

OneMain Financial provides personalized loan solutions and one-on-one, local service at neighborhood branches nationwide. Use a OneMain Financial personal loan for bill consolidation, home improvements, unexpected expenses and more. Count on OneMain Financial for a straightforward personal loan application, fixed rates, clear terms, flexible payment options and money as soon as the same day if you are approved by noon.**Springleaf Financial is now OneMain Financial.

What they're saying

Ratings & Reviews
6080 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

Not Trustworthy

I have mixed feeling here. The person on the phone (I think her name was Ashley was great) when I got there to sign the papers she assigned me to some guy and the rate jumped up 2 % from the original quote and we needed the cash bad so I went ahead and proceeded -- during the signing process, very aggressive tactics by the person that was assigned to me about insurance on the loan. I assume that is where the person makes his/her money because there was no letting up. I finally had to say no and I am going to change my mind period and stop asking. He walked away and made a comment to a co-worker that didn't make it even better. If I didn't have to have the money so bad and of course they knew that -- I would've walked right out. Having said that, I will never do business with them once this is paid off. Truly, a major mistake on my behalf. Keep looking and trust me when I say this -- I should've.

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Was a horrible experience!

Manager was rude and the employees unprepared as it took a week to finish the process and several times of me taking in the same documents over and over again in between I had to go get a loan from somewhere's else!

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Terrible

I spent over an hour on the phone after being approved because their system wouldn’t send me the paperwork to sign. Than two days went by and I never received the money only to call and have them tell me I have to wait for it to be sent in the mail cause they couldn’t deposit it. Than after depositing it in my bank account I now have to wait another week before I can use the money because the bank is having an issue with their check. A quick and easy process is turning into a two week wait. But the app is all set up telling me to pay on the account when I can’t even touch the money yet

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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OneMain Financial, Inc.

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OneMain Financial, Inc.

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