NMLS# 397340

OneMain Financial, Inc.

Lender Summary

OneMain Financial provides personalized loan solutions and one-on-one, local service at neighborhood branches nationwide. Use a OneMain Financial personal loan for bill consolidation, home improvements, unexpected expenses and more. Count on OneMain Financial for a straightforward personal loan application, fixed rates, clear terms, flexible payment options and money as soon as the same day if you are approved by noon.**Springleaf Financial is now OneMain Financial.

What they're saying

Ratings & Reviews
6080 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Interest is much higher than expected

Although the process is fast, was not too happy with the high interest rate. The pre approved amount was higher than what they told me for the final loan amount.

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Poor staffing

The loan process was fairly fast and interest rates and terms were very favorable. Signing the paperwork was another story. There were 2 ladies working with the phones ringing off the hooks. A process that should make taken 15 minutes max was in reality a nightmare that lasted well over an hour!

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

It wasn’t the worst.

The entire process was more of a hassle than it was worth. The lady who helped me was very rude and made me feel like an inconvenience. Claimed there were appointments when nothing was said to me, which is interesting seeing as how it was like pulling teeth to get a call back. The actual loan is what it is, the interest rate and fees are outrageous but I was plenty prepared for that. Will probably find a new company for any future loans.

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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OneMain Financial, Inc.

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OneMain Financial, Inc.

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