Payoff

Lender Summary

Payoff works with lending partners to help you refinance your credit card balances by providing lower interest rates so you can pay off your balances faster.

What they're saying

Ratings & Reviews
126 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

It was a fantastic experience but required patience

The entire process was a little frustrating, but it worked out very well. I would receive an e-mail that asked me to call, so I did. The message said everyone was busy and that I could go online and chat with a representative. The chat only said everyone was busy, and that I should call. Several automated e-mails later, I finally received a call from someone, and everything was taken care of. Great interest rate!

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Great experience

The entire process was painless and was very detail. You were notified of where you were in the step of the process and was very well structure. Highly recommended.

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Simple process

Process was easy but took a long time (only reason for 4 stars vs 5) and ended up having to pay the minimums on cards it was going to payoff and now I'm waiting for reimbursements because I couldnt update. The approval process was easy though and once approvals were finalized everything moved quickly.

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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