PenFed Credit Union

Lender Summary

PenFed is the 2nd largest Federal Credit Union in the country and one of a few that operates in all 50 states. Anyone can join and no military affiliation is required. As a Credit Union, PenFed offers great rates that are usually better than what a traditional bank offers. As a member you will unlock great rates for mortgages, Credit Cards, Auto loans and many other products.

What they're saying

Ratings & Reviews
14 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

It got done near agreed rate (Fed went up during)

It requires persistence as they request more documents and for you to write 2-3 letters describing your intent of funds use.<br />The Drive By appraisal came in over $55,000 lower than expected, and the percent that Pen Fed was willing to loan was more like 70% of the lower appraisal, dropping the loan from an expected $75,000 to $36,500....<br />

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Not everything is as it seems !!

Misleading and Presumptuous <br />Bait and Switch Advertising Ordeal <br />Not Everything Is As It Seems To Be !!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Great and reliable service!

The loan closing was easy and they answered any questions that I had. Great company to deal with! They actually extended my first payment out without me asking. That is something I really appreciate!

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

PenFed Credit Union

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