NMLS# 1121636

SoFi

Lender Summary

SoFi is reinventing consumer finance for the better as a leader in marketplace lending. SoFi helps ambitious professionals accelerate their success with student loan refinancing, mortgages, mortgage refinancing, personal loans, parent loans and more. Their nontraditional underwriting approach takes into account merit and employment history, among other factors, to provide financial products that can't be found elsewhere.

What they're saying

Ratings & Reviews
95 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Online app doesn't work

Online application form kept giving a message that form was incomplete. Only section with an alert was the estimated income section, but I had it filled out.
Tried changing the amount and no luck.

frustrating. This based on other reviews make them a no go,

  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Easy! Quick! Painless!

I applied to SoFi through Lending Club because I was pre-approved. A link took me directly to SoFi’s website where I re-entered my income and personal information. I put in my loan amount and picked if I wanted it prefixed or fixed and term. The rates were decent and there were no originator fees. I scanned a copy of my license and pay stub. Then I waited not even 24 hours for phone call verifying my information and welcoming me as a SoFi member. This call took maybe 5 minutes of my time, if that. The loan was applied to my account the next business day. The whole process took three business days from applying to receiving my personal loan funds. I am excited to consolidate my credit card debt and make 1 low monthly payment. I would apply to them again and I have all ready referred them to my friends.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Recently funded but so far very good experience.

I took a very long time to compare options and decide what would be the best course of action for my situation and Sofi was the most straightforward and flexible and options of how much funding I could get at one of the best rates I could get for my situation. The only reason there were slowdowns in the process was of my own doing due to me making sure that I had the right combination of things before committing to an application process once I did that it was pretty quick and the customer service people were very helpful both on the front and the process during and the back end so far. I like their method of funding and the straightforwardness of what you are paying for and how much it's going to cost you. I have only had one customer service representative that felt a little pushy not bad but a little and interested in moving on from me to the next person but the rest have been very helpful and very kind. I've entered into a long-term agreement with so far so I am praying that they continue to be as good on the long-term as they have been in the funding and short-term.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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