Upgrade, Inc.

Terrible

They did not give all money as asked for and I returned the money and still have not taken out of my account

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Not good

I was not aware of the upfront fee and that much being subtracted from the amount you ask for. I just looked at the amount I had to pay vs other loans. Of course it was cheaper because I was technically borrowing less money. Oh well leason learned. Unfortunately when I realized what was happening it was to little to late.

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Still haven't gotten my loan money

It has been over a week and still no deposit showing in my account with my loan proceeds. I contacted them and they cant tell me why and where the money is at.

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Very poor experiance

Applied for a loan with Upgrade and went through their web process, which was less than well laid out. After filling in all the required information, and getting notified that all was done, I continued to see the complete to do's message. Tried to call the support line and after being on hold for over an hour and a half, I gave up. Tried the line again the next day and was avian on hold for so long I hung up. Sent an email to support and did not hear back from them for more than a week! <br />I went to different lender and was funded withing 3 days.

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borderline scam

I was contacted by upgrade for a loan request after filling out their forms and advised I was approved for the amount requested however, they take finance charges out up front and would receive a lesser amount. I advised the loan amount was specific to the purchase and would not work for me. They said they would cancel it. I took a loan with another company and was all set. I get an email 2 weeks later staring my upgrade loan was approved and being transferred to my account. I responded to the email stating no and to cancel as discussed. I received no response and on monday got a hard credit inquiry from upgrade and an additional notice of funds transfer. I called and waited on hold 2 hours to finally speak with someone who told me they had no idea how it happened and setup a payment back to them and stated they would cancel the loan upon receiving payment. Payment went through I get another email a few days later reminding me the first payment would be auto drafted in 2 weeks. I called again and waited an hour and half to be told first person did it as a payment not a cancelation and would redo the request. Still waiting for loan to be cancelled. They are impossible to get ahold of and you have to harass them to get anything done. Plus a denied loan for 11,500$ was pit through despite denying it.

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It was a bad experience

My first email said I was approved then I got a second email saying that I wasn’t! It took four days for the money to hit my account after I was told the longest wait would be up to 48 hours………. NOW I DONT NEED THE LOAN IM HIGHLY DISAPPOINTED!

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Not a good start

Upgrade was to pay off an existing loan I have with another company and have not yet made the payment. This is not a good beginning of my relationship with Upgrade.

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