NMLS# 936133

Upstart Network, Inc

Lender Summary

Founded by ex-Googlers, Upstart looks beyond the FICO score to assess borrowers based on work and education history. Whether you are looking to pay off credit cards, refinance existing debt, or make a large purchase, Upstart can help you get the rate you deserve. Check your rate in minutes without affecting your credit score.

What they're saying

Ratings & Reviews
7863 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

Wouldn't use these people!!!!

Loan approved needed to fly to dying sister. They dropped ball transferring funds & wouldn't help me

  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

So far this is a bad experience!

I applied to upgrade through LendingTree and instead of working together. I have two loans. LendingTree approved my loan in partnership with upgrade, then upgrade approved a separate loan. They refused to cancel their loan and sent the money to 2 charged cards that I had already paid in full, then applied the rest to my checking. This is a Nightmare!

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Don’t give you the full amount

You want a 10k loan for project they give a 9,300 loan because of fees. 1st, Car loans, and home loans add fees on to the principal not deducted from it why don’t they. 2nd, they don’t tell you exactly what the fees are so how can you plan ahead. So I declined the loan I planned for the full amount. But can I reapply? Nope need to wait a 30 day cool off period before you can reapply. What a garbage system set up.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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Upstart Network, Inc

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Upstart Network, Inc

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