LendingTree reserves the rights to change these Terms and Conditions at any time. LendingTree reserves the right to remove Loan Officers or Lenders from the program at any time, in LendingTree’s sole discretion.
LOAN OFFICER DIRECTORY:
CLAIMING LOAN OFFICER PROFILES:
Only NMLS Licensed Loan Officers can claim profiles. By claiming a profile, a Loan Officer represents they are NMLS licensed with an active NMLS Identification number. Anyone claiming a profile under misrepresentation will have access to the Website blocked. Since the data is obtained from a subscription to NMLS Consumer Access™, the Name, Lender Name, City, State, and NMLS ID are not editable. Contact information should also not be included in the “About Me” section. LendingTree reserves the right to remove a Loan Officer’s profile from the Website if the information in the “About Me” section is deemed to be illegal, obscene, discriminatory, or offensive purposes. This determination is in LendingTree’s sole discretion.
While Loan Officers are encouraged to solicit reviews from customers, any consideration (monies, gifts, or things of value) exchanged for reviews should be disclosed in the review by the customer. Loan Officers and Lenders, not LendingTree, are responsible for ensuring compliance with this section. Reviews should come from customers, not the Loan Officer on behalf of the customer. Any violation of this sort may result in removal from the LendingTree Loan Officer Directory.
NOTE: By claiming your Loan Officer Profile, you are agreeing that LendingTree and/or LendingTree’s marketing partners may email you at the email address provided.
LOAN OFFICER REVIEWS AND LENDER REPRESENTATION:
The Loan Officer Directory is set up as resource for NMLS Loan Officers. Loan Officers claim their profiles through use of their own private NMLS Identification number. As such, if a Loan Officer were to switch lenders, banks, or employers, then the reviews on the Website will remain with the Loan Officer’s Website profile. This is not intended to prevent lenders, banks, or employers of Loan Officers from negotiating agreements and arrangements with individual Loan Officers to control the reviews and remarks on the Loan Officer’s Loan Officer Directory page. LendingTree will not remove reviews and remarks from the Website in response to a change in representation without an acknowledgement from both the Loan Officer and the former lender, bank, or employer of the Loan Officer.
If a Loan Officer were to leave the lender, bank, or employer of record on NMLS, then the Loan Officer Directory will updated within one business day of the LendingTree being notified of the change. To ensure your profile is displaying accurate information send update to [email protected] Loan Officers are responsible for making sure their Loan Officer Directory page accurately reflects their current lender, bank, or employer. LendingTree is not responsible for the accuracy of this information as LendingTree’s information is obtained from a subscription to NMLS Consumer Access™. A loan officer should contact NMLS directly to provide any changes of employment, etc.
LOAN OFFICER DIRECTORY CONSUMER REVIEWS AND COMMENTS:
A consumer review of a Loan Officer will be submitted on the Website and submitted for moderation based on appropriateness and relevance. Loan Officer reviews are independent and unrelated to Lender Ratings and Reviews on the LendingTree website. LendingTree reserves the right to remove or to refuse to post any submission for any reason. In an effort to make the directory accurate and transparent, a review which has been approved for appropriateness and relevance will not be deleted or removed.
LENDER RATINGS AND REVIEWS:
LENDER RESPONSE TO REVIEWS:
Lenders may respond to any review. The party has 30 days to respond through the LendingTree administrator. The response will be moderated within 7 days of receipt. The response will be added as a comment under the review, if approved. Lenders may not include any contact information in responses.
REMOVAL OF REVIEWS:
Generally speaking, LendingTree will neither remove nor edit a review. Lenders have the opportunity to respond to reviews which is the preferred method for dealing with reviews. However, reviews can be sent to LendingTree for further review. It is LendingTree’s sole discretion whether to review the questioned review. Furthermore, LendingTree has the sole discretion to remove the review. LendingTree’s decision on removal is final.
January, 1st 2017