Jackie Lam

Jackie Lam is a freelance writer with experience covering small business, budgeting, freelancing and money, and personal finance. She has written for more than 60 outlets, including Salon.com, GOOD and Business Insider. She is currently working on her AFC® financial coaching certification to help artists and freelancers.

Articles by Jackie Lam

What Shoppers Want: A Greater Commitment to Sustainability

With climate change being a top concern worldwide over the next decade (according to a survey from UNESCO), it’s no surprise that consumers are worried... read more

Despite Risks, Consumers Not Likely to Change Behavior After a Security Breach

Old habits are hard to change — particularly when it comes to online behaviors, so it seems. A new survey from NTT Ltd., a global... read more

U.S. Consumers Willing to Spend More at Small Businesses — But They’re Just As Likely to Shop at Large Retailers This Holiday Season

While consumers prioritized supporting their local economies and shopping at small businesses in 2020, this year’s labor squeeze, supply shortages and inflation concerns are now... read more

Worst Part of Holidays for 52% of U.S. Consumers Is Wrapping Gifts

Among a litany of annoyances and “things we would rather avoid,” nothing warrants a holiday groan more than wrapping gifts. According to a recent survey... read more

U.S. Consumers Say Shopping Online for Groceries Is Here to Stay

Many Americans rely on their phones for everything from catching up with friends to staying on top of the news to streaming videos. And new... read more

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