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LendingTree is compensated by companies on this site and this compensation may impact how and where offers appear on this site (such as the order). LendingTree does not include all lenders, savings products, or loan options available in the marketplace.
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Citi Custom Cash® Card Review: Is It the Best 5% Cash Back Card?

Updated on:
Content was accurate at the time of publication.
LendingTree's Review

How LendingTree Rates Credit Cards?

Our experts rate credit cards based on several factors including card benefits, bonus offers and independent research. Credit card issuers do not influence or have a say in our card ratings. Read our credit card methodology here.
4.4
Citi Custom Cash<sup>®</sup> Card
Sign-Up Bonus
Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This bonus offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back.
Rewards Rate
Earn 5% cash back on purchases in your top eligible spend category each billing cycle, up to the first $500 spent, 1% cash back thereafter. Also, earn unlimited 1% cash back on all other purchases. Special Travel Offer: Earn an additional 4% cash back on hotels, car rentals, and attractions booked on Citi Travel℠ portal through 6/30/2026.
Intro APR
0% intro APR for 15 months on Purchases and balance transfers, then 18.49% - 28.49% (Variable)
We receive commissions from our advertising partners. These commissions do not influence our recommendations. Click here to learn more.

Key takeaway

The Citi Custom Cash® Card conforms to your spending habits and is built for convenience — making it one of the best (if not the best) 5% cash-back cards around.

Pros and cons

  • $0 annual fee
  • Great sign-up bonus
  • 5% cash back automatically applies to your highest category of spend
  • Long intro APR on purchases and balance transfers
  • Earns flexible points that you can pool with other Citi cards
  • $500 cap on 5% cash back per billing cycle
  • Other purchases only earn 1% cash back
  • Minimal other benefits
  • High balance transfer fee
  • 3% foreign transaction fee

Is the Citi Custom Cash® Card a good card?

The Citi Custom Cash® Card can be an excellent option for those who tend to spend a lot in one category and want to maximize their cash back rewards. You’ll get 5% cash back on your highest spending category for up to $500 in purchases each month. It also offers a solid sign-up bonus for new customers, an introductory APR for balance transfers and new purchases.

But it’s not the best fit for everyone. For example, you won’t find many perks beyond those listed, such as travel protections or cell phone protection. And if your spending tends to be across many categories, you’d likely find other rewards cards have better offerings.

First-year value: $622 versus $444 for the average cash back credit card*
Ongoing value: $422 versus $293 for the average cash back credit card*

*Based on LendingTree’s value methodology

 

Looking for a card you can dedicate to every purchase? See our best cash back cards

Quick facts

  • Annual fee: $0
  • Intro purchase APR: 0% intro APR for 15 months on Purchases
  • Regular purchase APR: 18.49% - 28.49% (Variable)
  • Intro balance transfer: 0% intro APR for 15 months on Balance Transfers
  • Regular BT APR: 18.49% - 28.49% (Variable)
  • Foreign transaction fee: 3%
  • Sign-up bonus: Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This bonus offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back.
  • Rewards: Earn 5% cash back on purchases in your top eligible spend category each billing cycle, up to the first $500 spent, 1% cash back thereafter. Also, earn unlimited 1% cash back on all other purchases. Special Travel Offer: Earn an additional 4% cash back on hotels, car rentals, and attractions booked on Citi Travel℠ portal through 6/30/2026.
  • Other benefits: Free FICO® score access® and Citi Entertainment®
  • Recommended credit: Good / Excellent

How do the Citi Custom Cash® Card's benefits rate?

  • Sign-up bonus (4.3/5 stars)

    The Citi Custom Cash® Card lets you earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This bonus offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back. That’s higher than the average sign-up bonus for cash back cards right now.

    Who’s eligible to apply?

    To get the bonus, you must not have received a bonus offer for opening a new Citi Custom Cash® Card in the past 48 months. The spending amount only includes new purchases. So things like balance transfers, interest and account fees, traveler’s checks, foreign currency purchases and money orders will be excluded.

  • Earning cash back (4.7/5 stars)

    The main draw for this card is the 5% cash-back rate. You automatically get 5% cash back on your first $500 in purchases in your highest spend category every billing cycle, no enrollment required. So this card is a great option for those who want a card that can cater to one specific high-spend category, like groceries, restaurants or gas.

    How does the Citi Custom Cash® Card work?

    You’ll earn 5% cash back on purchases in your top eligible spend category each billing cycle, up to the first $500 spent, 1% cash back thereafter. Also, earn unlimited 1% cash back on all other purchases. Special Travel Offer: Earn an additional 4% cash back on hotels, car rentals, and attractions booked on Citi Travel℠ portal through 6/30/2026.

    Citi Custom Cash® Card categories:

    • Drugstores
    • Fitness clubs
    • Gas
    • Groceries
    • Home improvement
    • Live entertainment
    • Restaurants
    • Stores
    • Transit
    • Travel

     

    While it’s a great card to dedicate to a single category that you spend heavily on, it’s not the best option for people who want a single card to use for a variety of purchases. It only earns 1% cash back outside its bonus categories. Many cash back cards, including the Chase Freedom Flex℠ card, Blue Cash Preferred® Card from American Express and the Capital One Savor Cash Rewards Credit Card, offer elevated cash back in multiple categories. As you can see below, these cards easily beat the Citi Custom Cash® Card in overall rewards-earning potential:

    Rewards earned per $1 spent*

    *Based on LendingTree’s value methodology

  • Redeeming cash back (4/5 stars)

    Citi promotes the Citi Custom Cash® Card as a cash back card — but it actually earns Citi ThankYou® Points, which are very valuable and flexible. You can redeem points for cash back and for a variety of other rewards, including travel and gift cards, for a value of 1 cent per point.

    You can also pair the Citi Custom Cash® Card with the Citi Strata Premier Card to unlock the ability to transfer points at 1:1 rate to more than 10 airline and hotel loyalty programs. You can potentially double the value of your points by transferring them to the right travel partners.

    Redemption options

    • Cash back: 1 cent
    • Gift cards: 1 cent
    • Redeem for flights: 1 cent
    • Charity donation: 1 cent
    • Shopping: 1 cent
    • Transfer to airline partners: Depends (>1 cent with the Citi Strata Premier Card)

    Tip

    Pair the Citi Custom Cash® Card with other Citi ThankYou® cards to maximize point earnings for travels. You can combine it with the Citi Strata Premier Card and Citi Double Cash® Card to earn the most points possible in their elevated earning categories. Plus, you can increase the value of your points by transferring them strategically to Citi’s travel partners via the Citi Strata Premier Card.

  • Intro purchase APR (4.5/5 stars)

    The Citi Custom Cash® Card is a great choice if you have a big expense coming up and need to break up the balance over a year. You’ll get a 0% intro APR for 15 months on Purchases (followed by a 18.49% - 28.49% (Variable) APR). That’s a long time, compared to many other intro purchase APRs. And the rewards and sign-up bonus you earn can be applied to paying down your purchase.

  • Intro balance transfer APR (3.2/5 stars)

    The Citi Custom Cash® Card also comes with a long, 15-month intro APR period for balance transfers. But there’s one major drawback here: A balance transfer fee applies with this offer; 5% of each balance transfer; $5 minimum. This can add up if you’re transferring thousands of dollars. For example, you would pay $250 for a $5,000 balance transfer. If you’re looking to transfer a large balance, a card like the Citi Double Cash® Card might be better. There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).

  • Other benefits (1/5 stars)

    Beyond its cash back rewards, there aren’t a ton of other benefits with the Citi Custom Cash® Card. For example, the Chase Freedom Flex℠ offers purchase and travel protections that can help if your new items are damaged or stolen, or your trip is canceled. You won’t get that with the Citi Custom Cash® Card. If you’re looking for a card with travel and purchase protections, you may be best served with a different cash back card.

How does it compare to other 5% cards?

The Citi Custom Cash® Card might just be one of the best 5% cash back cards on the market right now. Unlike other cards in this category, you don’t have to opt in on a quarterly basis to earn 5% cash back, or keep track of an ever-changing calendar of categories. And it’s much easier to maximize the Citi Custom Cash® Card‘s 5% rate, since Citi automatically awards you 5% cash back on your top spending category each billing cycle.

All that aside, if you want to use the card for purchases outside your top spending category, you may be better off going with the Chase Freedom Flex℠ card. It offers elevated earnings in other categories, including dining, drugstores and Chase travel.

Compare 5% cash back cards

Types of categoriesActivation required?Spending cap
Citi Custom Cash® CardYour top spending category for the month.NoUp to $500 per billing cycle (1% thereafter)
Discover it® Cash BackChanges every quarter by the Discover calendar.YesUp to $1,500 per quarter (1% thereafter)
Chase Freedom Flex℠Changes every quarter by the Chase Freedom calendar.YesUp to $1,500 per quarter (1% thereafter)

Compare to the Discover it® Cash Back

| Disclosures
Discover it® Cash Back*
Discover it<sup>®</sup> Cash Back
Learn More
0% Intro APR for 15 months
18.49% - 27.49% Variable APR *Rates as of December 12, 2024
$0
5% cash back at different places each quarter up to the quarterly
  • INTRO OFFER: Unlimited Cashback Match for all new cardmembers–only from Discover. Discover will automatically match all the cash back you’ve earned at the end of your first year! There’s no minimum spending or maximum rewards. You could turn $150 cash back into $300.
  • Earn 5% cash back on everyday purchases at different places you shop each quarter like grocery stores, restaurants, gas stations, and more, up to the quarterly maximum when you activate. Plus, earn unlimited 1% cash back on all other purchases.
  • Redeem your rewards for cash at any time.
  • Apply and you could get a decision in as little as 60 seconds. No annual fee.
  • Start shopping and earning rewards in minutes with our digital card, before your physical card arrives in the mail, if eligible.
  • Discover could help you reduce exposure of your personal information online by helping you remove it from select people-search sites that could sell your data. It’s free, activate with the mobile app.
  • Get a 0% intro APR for 15 months on purchases. Then 18.49% to 27.49% Standard Variable Purchase APR applies, based on credit worthiness. Rates as of December 12, 2024.
  • Terms and conditions apply.
660 720 850
Good / Excellent
*The information related to the Discover it® Cash Back has been collected by LendingTree and has not been reviewed or provided by the issuer of this card prior to publication. Terms apply

How Does LendingTree Get Paid?

LendingTree is compensated by companies on this site and this compensation may impact how and where offers appears on this site (such as the order). LendingTree does not include all lenders, savings products, or loan options available in the marketplace.


The Discover it® Cash Back is a solid option that lets you earn 5% cash back at different places each quarter up to the quarterly maximum when you activate. 1% unlimited cash back on all other purchases - automatically.

Unfortunately, the categories rotate and may not always align with your spending. And you have to enroll in the categories each quarter — so it takes more work than the Citi Custom Cash® Card. However, it offers one advantage over the Citi Custom Cash® Card: It matches all your cash back in the first year for new card members. This makes it a potentially more valuable offer — at least for the first year.

Like the Citi Custom Cash® Card, it’s a good option for financing a new purchase. You’ll get a 0% intro APR for 15 months on Purchases, followed by an APR of 18.49% - 28.49% (Variable).


 

Compare to the Chase Freedom Flex℠

| Disclosures
Chase Freedom Flex℠*
Chase Freedom Flex℠
0% intro APR on purchases for 15 months
19.74% - 28.49% variable
$0
5% cash back on up to $1,500 in combined purchases in bonus
  • Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening.
  • 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Enjoy new 5% categories each quarter!
  • 5% cash back on travel purchased through Chase Ultimate Rewards®, our premier rewards program that lets you redeem rewards for cash back, travel, gift cards and more
  • 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1% cash back on all other purchases.
  • No minimum to redeem for cash back. You can choose to receive a statement credit or direct deposit into most U.S. checking and savings accounts. Cash Back rewards do not expire as long as your account is open!
  • 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 19.99% - 28.74%.
  • No annual fee – You won't have to pay an annual fee for all the great features that come with your Freedom Flex℠ card
  • Keep tabs on your credit health - Chase Credit Journey helps you monitor your credit with free access to your latest score, real-time alerts, and more.
660 720 850
Good / Excellent
*The information related to the Chase Freedom Flex℠ has been collected by LendingTree and has not been reviewed or provided by the issuer of this card prior to publication. Terms apply

How Does LendingTree Get Paid?

LendingTree is compensated by companies on this site and this compensation may impact how and where offers appears on this site (such as the order). LendingTree does not include all lenders, savings products, or loan options available in the marketplace.


The Chase Freedom Flex℠ card may be one of the most rewarding cash back cards around, if you don’t mind a bit of proactive work to get those high rewards. It offers 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Enjoy new 5% categories each quarter. Plus, earn 5% cash back on travel purchased through Chase Ultimate Rewards®, 3% on dining and drugstores, and 1% on all other purchases. Those extra earning categories give it more rewards earning power than the Citi Custom Cash® Card.

This card also comes with impressive extra perks. For example, you can get up to $500 per claim (and $50,000 per account) in protection against damage or theft of new purchases for up to 120 days. It also offers trip cancellation/interruption protection up to $1,500 per person (and $6,000 per trip).


 

Compare to the Citi Double Cash® Card

| Disclosures
Citi Double Cash® Card
Citi Double Cash® Card
apply-now-icon Apply Now
on Citibank's secure site
Rates & Fees
N/A
18.49% - 28.49% (Variable)
$0
Earn 2% on every purchase with unlimited 1% cash back when you
  • Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This bonus offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back.
  • Earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases. To earn cash back, pay at least the minimum due on time. Plus, a special travel offer, earn 5% total cash back on hotel, car rentals and attractions booked on the Citi Travel℠ portal through 12/31/25.
  • Balance Transfer Only Offer: 0% intro APR on Balance Transfers for 18 months. After that, the variable APR will be 18.49% - 28.49%, based on your creditworthiness.
  • Balance Transfers do not earn cash back. Intro APR does not apply to purchases.
  • If you transfer a balance, interest will be charged on your purchases unless you pay your entire balance (including balance transfers) by the due date each month.
  • There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).
600 660 720 850
Fair / Good / Excellent

How Does LendingTree Get Paid?

LendingTree is compensated by companies on this site and this compensation may impact how and where offers appears on this site (such as the order). LendingTree does not include all lenders, savings products, or loan options available in the marketplace.


The Citi Double Cash® Card may be the better option for those who prefer a hands-off approach to earning rewards on everyday purchases. You’ll earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases. To earn cash back, pay at least the minimum due on time. Plus, a special travel offer, earn 5% total cash back on hotel, car rentals and attractions booked on the Citi Travel℠ portal through 12/31/25.

You don’t have to worry about keeping up with spending categories with this card — you earn the same high rate on every purchase. And if you want to use your new card for a balance transfer, this card is one of the best. It offers a 0% intro APR for 18 months on Balance Transfers, followed by an APR of 18.49% - 28.49% (Variable).

Should you get the Citi Custom Cash® Card?

If you’re looking for a card that not only offers a solid sign-up bonus but can also conform to your spending habits from one billing cycle to the next, getting preapproved and applying for the Citi Custom Cash® Card could be a great idea.

Those with more diffused spending habits, or who want additional benefits, such as travel perks, should consider other cash back cards such as the Citi Double Cash® Card card or the Chase Freedom Flex℠ card.

apply-now-icon Apply Now
on Citibank's secure site
Rates & Fees

For Capital One products listed on this page, some of the benefits may be provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply

The information related to the Chase Freedom Flex℠, Blue Cash Preferred® Card from American Express and Discover it® Cash Back has been collected by LendingTree and has not been reviewed or provided by the issuer of this card prior to publication. Terms apply.

The content above is not provided by any issuer. Any opinions expressed are those of LendingTree alone and have not been reviewed, approved, or otherwise endorsed by any issuer. The offers and/or promotions mentioned above may have changed, expired, or are no longer available. Check the issuer's website for more details.